Job Statuses

About Job Statuses

Connectors jobs can have different statuses.

For more information on job run status, please see Viewing Job Run Status.

Connectors Job Statuses

This list provides details of the different statuses for Connectors jobs.

• New: A brand new job that has not run yet.
• Success: All available records were pulled successfully; no duplicates found.
• Success (with Skipped): All available records were pulled successfully; some duplicates found and skipped.
• Partial Success: All available files were processed and one or more files have not processed successfully. Click the Partial Success status to view and download near real-time information on all processed files, including files that failed to process.
  Qtip: Currently, this job status is only available for Files connector jobs.
• In Progress: A job is in the process of pulling records. Click the In Progress status to monitor the running job’s progress and get near real-time information on processed records.
• Queued: A job is scheduled to run.
• Failed: There was a problem with the job or it has been terminated. Click the Failed status to copy the error message and reach out to Qualtrics Support. When a job fails, all of its watchers receive an email notification.
• Destination Unavailable: There was a problem connecting to the Designer instance hosting the target project. A job with this status restarts periodically (by default it makes 5 retries on an hourly basis). If all of the retries are unsuccessful, it ends up in a Failed status.
• Service Failure: There was a problem connecting to the external service. A job with this status restarts periodically (by default it makes 5 retries on an hourly basis). If all of the retries are unsuccessful, it ends up in a Failed status.
• Timed out: A job took too long to complete so it was stopped. A job with this status restarts periodically (by default it makes 5 retries on an hourly basis). If all of the retries are unsuccessful, it ends up in a Failed status.
• Validating Attributes: A job is in the process of validating attributes. This check aims to confirm that all the attributes are mapped correctly before data is ingested into XM Discover. If attribute validation fails, the job will end up in a Failed status and remain disabled until the attribute issue or conflict is resolved.
• Waiting for Attributes Validation: A job is waiting for attributes validation.
• Terminating: A job is in the process of being terminated.