XM Knowledge Base
EMPLOYEE EXPERIENCE PLATFORM
Accelerate business value through people-first experiences
When your people thrive, so does your business. With Qualtrics XM for People Teams, you can accelerate how you create, optimize and deliver employee experiences at scale to grow your team members and bottom line.
Design Breakthrough employee experiences at every moment that matters
CONTINUOUS LISTENING
Deliver best-in-class employee experience
with speed and confidence
Powered by AI and automation, Qualtrics employee experience gives you the ability to continually
listen to employee feedback and gain a holistic view of every touch point in the employee lifecycle so
you can take the right actions at the right time and close critical experience gaps faster.
UNIFIED CUSTOMER AND
EMPLOYEE EXPERIENCES
Combine people and business insights to increase your bottom line
Seamlessly connect people data and business outcomes to identify which employee experiences deliver the greatest customer impact with CrossXM.
With powerful analytics tools integrated directly into the platform, you can automatically uncover which employee experiences influence customer success and business performance the most. Leverage the XM platform, EX benchmarks, and your own third-party data to see how your organization fares against the competition.
EMPOWERED MANAGERS
Activate your
frontline
managers
to drive success
Purpose-built for people leaders, Qualtrics’ narrative-based dashboards and powerful planning tools make it incredibly easy for managers to understand team engagement and identify where–and how–they can take action to maximize business impact, retention, and employee engagement.
enterprise grade
Keep your people data safe
and available
Collect, analyze, store, and act on employee experience data with a Defense-in-Depth approach to security and industry-leading data privacy, employee anonymity controls and data availability. All employee data is backed by our 24/7 Security Operations Center, powerful GDPR controls and certifications including ISO 27001,
HITRUST and FedRAMP.
Thousands of organizations rely on Qualtrics to power
their employee
experience programs
Learn how Qualtrics XM for People Teams
can help you
deliver exceptional
business results
Services & support to drive your success
Experts on hand at every stage
You get access to our team of PhD organizational psychologists and subject-matter experts to guide you through program design, analytics, action planning and reporting. You’ll also be supported by our customer success teams to help you maximize the value from your program.
24/7 technical support
Access help around the clock and around the world—our product specialists are based in 14 global offices and speak 9 different languages.
The Qualtrics Partner Ecosystem
Scale your program with the help of a global network of employee experience specialists who can add unique industry expertise and help drive innovation in your program.
