XM Knowledge Base
Employee Experience
The latest people stories and insights
Hear from the HR leaders delivering breakthrough experiences for their people and get the latest insights and advice from our team of XM Scientists
Free AccountForrester’s employee listening solutions landscape 2023 - Top three takeaways
For decades, HR teams have relied on active listening, like surveys to gauge the wants and needs of their workforce. Now, the technology exists to listen to every source - known as passive listening -...
By Jordan Koehl
The 5 employee experience trends redefining work in 2024
37,000 employees. 32 countries. 28 industries. And 5 workplace-defining trends. Say hello to the 2024 employee experience trends. In 2024, the world of work is changing yet again — but rather tha...
By Antonio Pangallo
Psychological safety in the workplace
When employees feel safe to challenge the status quo, they bring new, innovative ideas to the table. But without psychological safety at work, your employees won’t speak up – and your organization...
By Qualtrics
Managing the Employee Experience in times of change
There are few companies with more reach than Unilever – 400 brands, 190 countries, 3.4 billion users, and a product base that ranges from mayonnaise to soap. Unilever also has 127,000 employees, so ...
By Daniel Saunders
Vulnerability in the workplace: the key to authentic leadership
Many workplaces now encourage their employees to be vulnerable. As an aspect of ‘bringing your authentic self to work’ it can forge connections with other people and strengthen teams. But what is ...
By Laura Harding, Ruth D'Alessandro
BHP: Optimising candidate experience to unearth millions in productivity gains
When you’re hiring for some of the most specialised skill sets in the tightest labour market, you need to get every element of your candidate experience right. At the X4 on Tour Sydney event, Nathan...
By Qualtrics
3 ways you can use AI to improve employee experiences
Here’s a short list of things you’ll never hear an effective manager say: I don’t really care about my team’s wellbeing. My people are here to work, not feel good about themselves. I'd...
By Lynly Schambers Lenox, Matthew Evans
Countries ranked by the percentage of the workforce who are women
Which nations around the world have the most women in the workforce? See how 180 countries rank for their percentages of female workers in this chart created by the Qualtrics team. The women in the...
By Qualtrics
Subscribe to the Experience Matters blog
Stay up to date with the latest XM thought leadership, tips and news.